Passport Information

ARRIVAL SCENARIO

Welcome to the Mexican Caribbean…!!!! The following information is very important to consider upon your arrival to Cancun International Airport; allow us to present to you an outlook regarding it.

If you come from an International flight to Cancun as a tourist, once you disembark from the aircraft, you will continue directly to the Mexican Immigration Area. Please, keep in hand your in force U.S. Passport, Mexican Tourist Card and Customs Declaration. The last two documents must be provided by the airline (in the Check in Counter or on board the airplane) and must be filled out in advance.

Remember that from January 23rd, 2007 American citizens, whose travel to Mexico and return to the United States airway, will have to present an in force U.S. Passport. If you have a doubt, please take a look to the New Requirements for Travelers from and to the United States.

After Immigration check you will continue to the luggage area. Check the screens to verify which carrousel has been assigned for your arrival flight and an airline representative should be there to assist you for any inconvenience. Then, you will go to make a line for Customs. Please have a completed Customs Declaration form available (a form per family or couple). Read it carefully before filling it out and, if you have any questions, please do not hesitate to ask for assistance before you insert your Declaration form through the Automated Selection System (stop light).

The Automated Selection System will determine whether your luggage will be submitted to inspection or be released:

-The red light indicates that your luggage will be inspected
- The green light indicates that your luggage will not be inspected; therefore you will be allowed to leave.

Even if the Automated Selection System shows a green light, the Customs Authority may issue a verification order to corroborate the declared goods.

OLYMPUS GREETING

After Customs Control, you will pass through a glass and enter a corridor where you will find a lot of booths from Car Rentals, Ground Transportation Companies and Tourist Information. Keep walking and do not accept information, promotions or discounts from no one, as this are likely to be Time Sharing Sales people. At the end of the corridor you will find the last glass door which leads you outside the Airport building where the Olympus staff will be waiting for you with a big sign of your name, group or program. You can´t really miss us as our professional staff wear a bright orange polo shirt and dark blue trousers. Once you are met and greeted, you will be asked for your transfer voucher, and welcomed on board of our transportation units!

OLYMPUS SUPPORT

Should you need to contact your Consulate Representative in Cancun, please dial the following local phone number: United States Consulate (998) 883 0272 / Canada Consulate (998) 883 3360

All of Olympus guests will be provided with information about their representatives at their hotels upon arrival. You will be invited to assist a short, very important briefing, where you will receive useful information about your hotel, the destination, transportation, shopping, sightseeing, activity tips and much more. Make sure you make contact with the3 Olympus Tours representative assigned for your hotel, and this is the person who will be there for you to assist with anything you might need, including verification of your pick up times etc.